ClubAlfa forum Premium memberships

Italian is the reference text for these terms and the forum rules. Other versions are courtesy translations. In the event of differences in interpretation, the Italian text is the reference, only to the extent permitted by law and without prejudice to users’ mandatory rights, including rights relating to information provided before purchase.

Premium is an optional paid membership that supports the ClubAlfa forum and provides additional benefits. The seller and operator is StarAtlas Media S.L.U., tax identification number B56621311, registered office Calle Thomas Edison 17, 35100 San Bartolomé de Tirajana, Las Palmas, Spain. The company receives payment through PayPal. Premium covers forum.clubalfa.it only; it does not remove advertising from magazine articles.

1 Membership benefits

Both plans include:

• advertising-free forum browsing and the Iscritto Quadrifoglio Verde badge;
• access to the Premium members’ area;
• higher upload limits for photographs, attachments and the media gallery;
• a custom signature with text, links and images, and a custom user title;
• higher mention limits and up to 10 recipients in private conversations;
• editing your own conversation messages for 20 minutes;
• the ability to request a username change under the forum’s rules.

Premium expands specific features; it does not grant moderation privileges, unlimited storage or exemptions from the Rules.

2 Plans and prices

These are the final prices paid by the user, including any applicable taxes. ClubAlfa adds no extra fees.

The annual plan costs €18 less than twelve €9 monthly payments, saving approximately 16.7%. Before confirming, check the selected plan, billing frequency and seller details during purchase.

3 Purchase and activation

To purchase, sign in and visit the account membership page. Before confirming, check the plan, price, billing interval and authorisation for subsequent charges.

Payment is handled through PayPal. Available methods are shown at checkout and may include Apple Pay and Google Pay when offered for the plan, device and country concerned. A particular method is not guaranteed in every situation.

Premium activates as soon as completed payment is confirmed, without waiting 14 days. Pending payment is not confirmed activation. Statutory information and expressions of consent required for early commencement remain necessary; activation does not automatically remove withdrawal rights. If payment is completed but benefits are missing, contact support with your nickname and transaction reference, without credentials or full card details.

4 Automatic PayPal renewal

Plans renew automatically at the stated intervals. The PayPal subscription authorises subsequent charges until cancelled: closing the page, signing out or ceasing to use the forum does not cancel renewal.

Subscription terms and automatic payment status are available in your PayPal account. Check the subscription and available forum account information for the next charge.

5 Cancelling renewal

You may cancel automatic payment even immediately after subscribing. On the PayPal website, open Settings → Payments → Subscriptions and saved businesses or Automatic payments, select the seller for your ClubAlfa subscription and follow the cancellation process. Labels may differ by PayPal interface.

See PayPal’s automatic payment guide. Complete cancellation in advance of the next charge and check that its status is cancelled or inactive.

Cancellation stops future renewals according to the subscription’s status and payments already initiated; it does not automatically reverse a completed charge. Benefits for the paid period remain until scheduled expiry, subject to refunds, reversals or other applicable measures.

If you request account deletion, you may withdraw the request during the 14-day reconsideration period. The process to stop renewals begins at permanent deletion, after that period, and the administration verifies the outcome, manually where necessary.

The subscription remains active during the waiting period and scheduled renewals may be charged. You may cancel renewal earlier without waiting for account closure. A deletion request alone does not confirm that charges have stopped.

Voluntary account closure does not trigger an automatic refund of the paid period. Withdrawal and other mandatory rights remain intact. The 14 days for reconsidering account deletion are separate from the 14-day withdrawal period for a Premium purchase; personal data rights and applicable deadlines remain unaffected.

6 Expiry and unsuccessful payments

An unsuccessful renewal does not extend Premium merely because a charge was attempted. Further attempts and their outcome depend on the subscription and PayPal’s rules. Immediate termination after the first failed attempt is not promised.

At expiry, without a valid extension, ordinary account features and limits apply again. Contact support if content or a conversation is inaccessible: losing a benefit does not, by itself, mean earlier contributions have been deleted.

7 Withdrawal and refund requests

Cancelling renewal, exercising withdrawal and requesting a refund are distinct actions. Deactivating a PayPal subscription does not, by itself, exercise withdrawal or request repayment.

When purchasing remotely as a consumer, a right to withdraw generally applies for 14 days from conclusion of the contract, under applicable law. Commencing service during that period requires the information and expressions of consent prescribed by law. Activating an ongoing membership does not automatically mean the whole service has been performed or all withdrawal rights lost.

To exercise withdrawal, use the ClubAlfa Contact page, available without an account, and select “Recesso Premium”. Give your nickname and, if available, the purchase date. No reason is required: an unequivocal statement that you wish to withdraw is sufficient, subject to applicable requirements. The administration handles the request and an email copy is sent with its reference, date and submitted message. Keep the copy: the receipt does not confirm that a refund or cancellation has already been processed. For support or a charge review, use the same Contact page and specify “Forum — Premium”.

Where service began at your express request during the withdrawal period, any proportionate amount due and refund are determined under statutory conditions, without automatically applying terms detrimental to you. For valid withdrawal, reimbursement follows statutory deadlines, generally within 14 days of notification, and the payment method required by applicable law.

There is no additional commercial refund guarantee for simple non-use, although discretionary concessions may be considered individually. Withdrawal, remedies for non-performance or non-conformity, undue charges and all other mandatory rights remain intact.

8 Suspension and bans

If participation is suspended because of the adult-only requirement, the administration stops PayPal renewals, verifies the outcome and refunds the portion of the paid period after suspension begins. The refund is proportional to the remaining period and the amount actually paid. This specific rule concerns age-related suspension and is distinct from conduct measures; mandatory user rights remain unaffected.

Premium members follow the same Rules as other members. Purchase does not prevent proportionate moderation action.

For a permanent ban, the operator initiates termination of renewals and verifies the outcome. Any refund for the remaining period is assessed according to circumstances, performance and applicable rights. There is no automatic forfeiture of every amount paid.

For temporary suspensions, clarification, review or effects on paid services, contact the administration through channels available without an account.

9 Service changes

Material changes follow the general terms’ notice process, normally with at least 15 days’ notice. Changes to price or service must respect payment authorisations, required information and applicable contractual rights; publishing a new price does not itself change an existing subscription.

Remedies remain available if a purchased feature is not provided or the service is discontinued.

10 Support and general terms

For activation, renewal, cancellation or payment problems, use the ClubAlfa Contact page, available without an account. Address the request to the forum and specify that it concerns Premium membership. Paid-service requests are distinct from ordinary moderation reports.

The general terms, Forum Rules and privacy notice also apply. Seller contact details are provided in the general terms and Contact page.